It is sometimes necessary to replace an endpoint due to hardware failure or equipment upgrade. Without this tool, equipment replacement required that all of the users be removed from the old device, the old device needed to be deleted, a new device was created, and all of the users were reprovisioned on the new device. BroadWorks device tags were lost along with speed dials and calls lists.
The Device Migration tool provides the functionality of modifying an Access Device’s MAC address and Device Type while retaining settings, assigned Users, configuration files, and custom tags.
Following the information retrieval process the full details of the Device are backed up for recovery purposes. The settings information retrieved is backed up as JSON. Device configuration files are backed up in their original format. These files collectively can be used for recovery purposes.
Requirements for a valid Device Migration are checked upon beginning a Device Migration.